I am having trouble accessing a course I have paid for. What should I do?

1. Sign Out and Sign Back In: If you’re already signed in but facing issues with accessing the course content, sign out and then sign back in. This can refresh your session and resolve many problems.

2. Try a Different Browser: Sometimes, sign-in issues are browser-specific. We recommend trying a different web browser to see if that resolves the problem. Common browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.

3. Clear Your Browser Cache: Outdated cache or cookies may interfere with the sign-in process. Clear your browser’s cache and cookies, then attempt to sign in again.

4. Restart Your Browser: Close your web browser completely and reopen it before trying to sign in. Sometimes, this simple step can resolve temporary glitches.

If you have tried all these steps and are still having problems, contact us at [email protected].